1. Acceptance of Agreement

By creating an account, clicking “I Agree,” submitting an order, or accessing or using the Services, the business entity identified in the account registration (“Subscriber”) agrees to be bound by this Master Services Agreement (“Agreement”).

If Subscriber does not agree to this Agreement, Subscriber may not access or use the Services.

2. Services

MVRcheck provides a cloud-based compliance and driver screening platform that enables Subscriber to request, manage, and receive information obtained from third-party public and private data sources.

Through the Services, Subscriber may request or access:

• Motor Vehicle Records (MVRs)
• FMCSA PSP Reports (where available)
• Drug & Alcohol Testing services (DOT and Non-DOT)
• DOT Random Drug & Alcohol Testing Program administration
• FMCSA Drug & Alcohol Clearinghouse queries
• County Court Traffic Records
• Motor Vehicle Record Monitoring services
• Identity Verification Services
• Third-party driver safety training programs
• Related compliance documentation and workflow tools

MVRcheck provides technology, administrative coordination, and data access services only.

MVRcheck does not create, maintain, or control governmental, court, laboratory, or regulatory records accessed through the Services.

Availability, completeness, and timeliness of information may depend on third-party governmental agencies, courts, laboratories, monitoring providers, and other data vendors.

Certain services may be governed by additional terms set forth in the applicable Service Addendums, which are incorporated into this Agreement. Subscriber agrees to comply with the applicable Service Addendums for any services they elect to use.

2.1 API Access

If MVRcheck makes application programming interfaces (“APIs”) available to Subscriber, Subscriber may access the Services through such APIs solely for its internal business purposes and for requesting reports on its own behalf or on behalf of specific employers or clients for which Subscriber has lawful authority.

Subscriber may not use the APIs or Services to resell, redistribute, publish, or otherwise provide access to any reports, motor vehicle records, or data obtained through the Services to any third party.

Subscriber may not use the APIs or Services to operate, support, or enable a multi-tenant platform, software service, or application that provides report ordering, screening functionality, or data access to multiple third-party clients, including but not limited to applicant tracking systems, compliance platforms, or similar services.

Subscriber may not act as a service bureau, reseller, data broker, or screening provider for third parties using the Services.

Subscriber is responsible for securing all API credentials and for all activity conducted through its API access.

Subscriber shall not use automated scripts, bots, or integrations that interfere with the operation, security, or performance of the Services.

MVRcheck may suspend, restrict, or terminate API access at any time to protect system integrity, data security, regulatory compliance, or vendor requirements.

MVRcheck may establish reasonable technical, usage, or rate limits for API access.

3. Service Addendums

Certain services offered through the MVRcheck platform may be subject to additional service-specific terms (“Service Addendums”).

Service Addendums are incorporated into and form part of this Agreement.

Subscriber agrees that use of any service governed by a Service Addendum constitutes acceptance of the terms of that Addendum, which shall control with respect to such service.

MVRcheck may introduce or update Service Addendums from time to time in connection with new services or regulatory requirements.

Addendum A – Motor Vehicle Records and Monitoring

MVRcheck facilitates access to motor vehicle records obtained from authorized third-party data providers that obtain records from state motor vehicle agencies.

Monitoring Services. If Subscriber elects to enroll drivers in motor vehicle record monitoring services, Subscriber authorizes MVRcheck and its monitoring vendors to conduct recurring motor vehicle record inquiries for the duration of enrollment.

Subscriber is solely responsible for maintaining valid authorization where required by law, ensuring a continuing permissible purpose, and removing individuals from monitoring when employment ends or consent is withdrawn.

Monitoring alerts rely on third-party providers and governmental data sources. MVRcheck does not guarantee detection of every change to a driver’s record.

Addendum B – Drug and Alcohol Testing

Drug and alcohol testing services are coordinated through independent third-party laboratories, collection sites, and medical review officers.

Subscriber is responsible for compliance with Department of Transportation regulations, FMCSA drug and alcohol testing requirements, and applicable state drug testing laws.

MVRcheck provides administrative coordination services only.

Addendum C – FMCSA Clearinghouse Queries

Subscriber certifies that all Clearinghouse queries will be conducted in compliance with applicable FMCSA regulations.

Subscriber is responsible for obtaining driver consent where required and maintaining required records.

MVRcheck acts solely as a technology facilitator for query submission.

Addendum D – County Court Traffic Records

County court traffic records are obtained from third-party public record sources.

Availability and completeness depend on the originating courts and governmental entities maintaining such records.

MVRcheck does not guarantee completeness or accuracy of court records.

Addendum E – PSP Reports

PSP Reports are obtained from authorized data providers associated with the Federal Motor Carrier Safety Administration.

Subscriber must ensure lawful permissible purpose before requesting PSP Reports.

Addendum F – Driver Safety Training

Driver safety training courses available through the Services are provided by independent third-party providers.

MVRcheck does not certify or guarantee the regulatory sufficiency of training programs.

Subscriber is responsible for determining whether training satisfies applicable regulatory or insurance requirements.

Addendum G – Driver Qualification File Management

The MVRcheck platform may allow Subscriber to upload, store, organize, and manage driver qualification file documentation for internal compliance tracking purposes.

Such documentation may include, but is not limited to:

• Driver applications.
• Motor vehicle records.
• Medical certificates.
• Safety performance history records.
• Training documentation.
• Accident registers.
• Other driver qualification records required under FMCSA regulations.

MVRcheck provides document management and administrative workflow tools only.

Subscriber remains solely responsible for determining which records must be maintained, ensuring records are accurate and complete, monitoring expiration dates, and maintaining compliance with all applicable Federal Motor Carrier Safety Administration (FMCSA), Department of Transportation (DOT), and state regulatory requirements.

Use of the platform does not guarantee regulatory compliance with FMCSA, DOT, or any other regulatory authority.

MVRcheck does not audit, validate, verify, or certify the completeness or legal sufficiency of any driver qualification file or document maintained within the platform.

Subscriber is solely responsible for determining and maintaining compliance with all FMCSA and DOT driver qualification file requirements.

Addendum H – Identity Verification Services (vID)

The MVRcheck platform may provide identity verification services (“vID Services”) that utilize identity document scanning, facial recognition, liveness detection, and automated data extraction to verify an individual’s identity.

vID Services are designed to confirm that an individual matches their government-issued identification and to improve the accuracy of information used in connection with MVRs and other screening services.

Subscriber Responsibilities.
Subscriber is solely responsible for:

• Providing all required disclosures to individuals
• Obtaining all necessary consents for identity verification, including where biometric data may be collected or processed
• Ensuring compliance with all applicable federal, state, and local laws, including biometric privacy laws and data protection requirements

Subscriber represents and warrants that it has a lawful permissible purpose for use of identity verification services.

Third-Party Services.
vID Services may be provided in whole or in part by independent third-party technology providers. MVRcheck does not control and is not responsible for the performance, accuracy, or availability of such services.

No Guarantee of Results.
Identity verification results are generated through automated systems and data analysis. MVRcheck does not guarantee the accuracy, completeness, or reliability of identity verification results and does not guarantee detection of all fraudulent or unauthorized activity.

Data Accuracy.
Subscriber is responsible for reviewing and confirming identity information prior to ordering reports or making business decisions. MVRcheck is not responsible for errors resulting from incorrect, incomplete, or fraudulent information submitted by Subscriber or any individual.

Fraud and Service Restrictions.
MVRcheck reserves the right to suspend, block, or deny transactions where identity verification cannot be completed or where fraud, misuse, or suspicious activity is detected.

Integration with Services.
vID Services may be integrated with MVR ordering and other platform features. Verified identity data may be used to populate report requests and streamline screening workflows.

Use of vID Services does not relieve Subscriber of its obligations under the Fair Credit Reporting Act (FCRA), Driver’s Privacy Protection Act (DPPA), or any other applicable law.

4. Consumer Reporting Agency Status

MVRcheck provides consumer reports as defined under the Fair Credit Reporting Act (“FCRA”).

MVRcheck does not make employment, underwriting, licensing, insurance eligibility, or safety determinations.

All such decisions are made solely by Subscriber.

5. Subscriber Compliance Obligations

Subscriber represents, warrants, and certifies that all reports and services requested through the Services will be used solely for lawful permissible purposes and in compliance with all applicable federal, state, and local laws.

These laws include, but are not limited to:

• The Fair Credit Reporting Act (“FCRA”)
• The Driver’s Privacy Protection Act (“DPPA”)
• The Gramm-Leach-Bliley Act (“GLBA”)
• Federal Motor Carrier Safety Administration (“FMCSA”) regulations
• U.S. Department of Transportation (“DOT”) regulations
• Applicable state employment, privacy, and drug testing laws

5.1 Disclosure and Authorization Responsibility

Subscriber is solely responsible for providing any legally required disclosures and obtaining legally sufficient written authorizations from individuals before requesting any report or service where such authorization is required by law.

Subscriber is responsible for maintaining records of such disclosures and authorizations as required by applicable law.

5.2 Adverse Action Compliance

Where consumer reports are used for employment or other purposes governed by the Fair Credit Reporting Act or similar laws, Subscriber is solely responsible for complying with all applicable pre-adverse action and adverse action requirements, including the delivery of required notices and summaries of rights.

5.3 Permissible Purpose Certification

Subscriber represents, warrants, and certifies that each request for a report or service is supported by a lawful permissible purpose under applicable federal and state law.

Subscriber further certifies that reports will not be requested, obtained, or used for any purpose that is unlawful or not expressly permitted by applicable law.

Subscriber may not resell, redistribute, or provide access to any reports or data obtained through the Services except as expressly permitted under this Agreement.

5.4 Reliance on Subscriber Certifications

Subscriber acknowledges that MVRcheck relies entirely upon Subscriber’s certifications of permissible purpose and legal compliance.

MVRcheck has no obligation to independently verify the existence, sufficiency, or retention of any authorization, disclosure, or permissible purpose certification provided by Subscriber.

5.5 No Guarantee of Compliance

Subscriber acknowledges that MVRcheck provides technology, administrative coordination, and access to information obtained from third-party sources. Use of the Services does not guarantee compliance with any federal, state, or local law, regulation, or agency requirement.

Subscriber remains solely responsible for determining its legal obligations, implementing legally compliant policies and procedures, and consulting qualified legal counsel regarding its compliance responsibilities.

No information, templates, workflows, alerts, or other tools provided through the Services shall be construed as legal advice or as a guarantee of regulatory compliance.

Subscriber acknowledges that it does not rely on MVRcheck for legal, compliance, or regulatory determinations.

Negligent Hiring Disclaimer

Subscriber acknowledges that MVRcheck does not make hiring, retention, promotion, licensing, or underwriting decisions and does not evaluate the suitability of any individual for employment, insurance eligibility, or safety-sensitive duties.

All such decisions are made solely by Subscriber, and MVRcheck shall have no responsibility or liability for any employment, underwriting, or safety decision made by Subscriber based on information obtained through the Services.

MVRcheck provides information and technology services only and does not evaluate, recommend, or determine the suitability of any individual for employment, licensing, insurance eligibility, or safety-sensitive duties.

6. Requests Made on Behalf of Employers or Third Parties

If Subscriber requests reports on behalf of an employer, insurer, policyholder, consultant, or other intermediary, Subscriber represents and certifies that lawful authority exists to request such reports, required disclosures and authorizations have been obtained, and a lawful permissible purpose exists.

Subscriber assumes full responsibility for reliance on employer-provided instructions or representations.

Subscriber acts solely as an independent intermediary and not as an agent of MVRcheck.

Subscriber may not use the Services to provide or embed report ordering, screening functionality, or data access within any software platform, applicant tracking system, or service made available to multiple third-party clients, unless expressly authorized in writing by MVRcheck. Insurers and similar entities may not provide direct system access, report ordering capability, or data access to external agents, brokers, or third parties through any shared platform or system.

7. Third-Party Data and Services

Subscriber acknowledges that the Services rely on information and functionality provided by independent third-party sources, which may include, but are not limited to, motor vehicle agencies, courts, laboratories, governmental entities, monitoring providers, data vendors, training providers, and other service providers.

MVRcheck does not create, control, or maintain third-party data and does not guarantee the completeness, accuracy, or timeliness of such information.

MVRcheck may also utilize third-party service providers to support platform functionality, including system infrastructure, data hosting, communication tools, customer support systems, and other operational services.

Subscriber acknowledges that all third-party providers operate independently of MVRcheck. MVRcheck is not responsible for the availability, performance, security, or reliability of third-party data or systems and disclaims liability for any acts, omissions, errors, or failures of such providers.

Subscriber is responsible for determining whether use of the Services, including any integrated third-party services, satisfies its internal compliance, security, and operational requirements.

8. Fees and Payment

Subscriber agrees to pay all applicable fees.

Subscriber is responsible for all activity conducted through its account, including service requests submitted by employees, agents, or authorized users with access to the account.

MVRcheck may rely on any service request submitted through the Subscriber’s account as an authorized request. Subscriber is responsible for payment of all services ordered through the account, regardless of which authorized user initiated the request.

Standard pricing may be published at www.mvrcheck.com/mvr-pricing.

Custom written quotes override website pricing where applicable.

MVRcheck may suspend or terminate access to the Services at any time if it reasonably believes Subscriber is in violation of applicable law, this Agreement, or poses a risk to data security or regulatory compliance.

Chargebacks or payment disputes initiated without prior written notice to MVRcheck may result in immediate suspension of the Subscriber’s account. Subscriber agrees to reimburse MVRcheck for any fees, costs, or expenses incurred as a result of such chargebacks or disputes, including payment processor fees. MVRcheck reserves the right to require resolution of any outstanding balances and payment of a reasonable reactivation fee prior to restoring access to the Services.

8.1 Account Access

MVRcheck may suspend, restrict, or deactivate access to the Services, including accounts that remain inactive for an extended period of time. Subscriber is responsible for maintaining active use of the Services and ensuring account information remains current. MVRcheck may require reactivation, re-verification, or updated information prior to restoring access to any inactive account. MVRcheck may delete or purge account data associated with inactive or terminated accounts in accordance with its data retention policies, subject to applicable legal requirements.

9. Data Security

Each party shall maintain commercially reasonable administrative, technical, and physical safeguards to protect personal information.

Subscriber is responsible for maintaining the confidentiality and security of its account credentials.

Subscriber is responsible for all access to and use of the Services under its account, including any actions taken by its employees, agents, or authorized users.

MVRcheck shall not be liable for any unauthorized access, misuse, or data exposure resulting from Subscriber’s failure to maintain the confidentiality and security of its account credentials.

10. Cybersecurity and Data Breach

In the event of a confirmed unauthorized acquisition of personal information within MVRcheck’s control, MVRcheck will notify Subscriber consistent with Florida Statutes §501.171.

Subscriber is responsible for determining whether individual or regulatory notifications are required.

MVRcheck shall not be responsible for any security incident, breach, or unauthorized access arising from Subscriber systems or any third-party systems not under MVRcheck’s direct control.

11. Confidential Information

Each party agrees to maintain the confidentiality of non-public information disclosed in connection with the Services.

12. Indemnification

Subscriber shall defend, indemnify, and hold harmless MVRcheck and its officers, directors, employees, and agents from claims arising out of misuse of reports, lack of permissible purpose, failure to obtain authorization, employment or underwriting decisions, or violations of applicable law.

This obligation survives termination.

13. Limitation of Liability

To the fullest extent permitted by law, MVRcheck’s total aggregate liability shall not exceed the greater of:

• $75; or
• the total fees paid by Subscriber for the report giving rise to the claim.

MVRcheck shall not be liable for indirect, incidental, or consequential damages.

14. Force Majeure

MVRcheck shall not be liable for delays caused by events beyond its reasonable control including governmental outages, cyber events, laboratory delays, or natural disasters.

15. Assignment

Subscriber may not assign this Agreement without written consent.

MVRcheck may assign the Agreement in connection with a merger, acquisition, or sale of assets.

16. Survival

Limitation of Liability, Indemnification, Arbitration, Confidentiality, and Payment obligations survive termination.

17. Modifications to Agreement

MVRcheck may modify or update this Agreement or any related service terms, policies, or program agreements from time to time to reflect operational, legal, or regulatory changes.

Notice of material updates may be provided through one or more of the following methods: email notification, posting within the Subscriber’s account dashboard, or publication on the MVRcheck website.

Unless otherwise stated, updated terms will become effective fifteen (15) days after notice is provided.

Subscriber’s continued use of the Services after the effective date of the updated terms constitutes acceptance of the revised Agreement.

If Subscriber does not agree to the updated terms, Subscriber must discontinue use of the Services prior to the effective date.

18. Communication and Notices

Subscriber agrees that MVRcheck may provide notices, disclosures, and communications related to this Agreement or the Services electronically, including by email, through the Subscriber’s account dashboard, or by posting on the MVRcheck website.

Subscriber is responsible for maintaining accurate and current contact information within their account.

Electronic notices will be deemed received when sent to the email address on file or when posted within the Subscriber’s account dashboard.

Failure of Subscriber to review such communications will not invalidate or otherwise affect the enforceability of any updated terms or notices.

19. Arbitration; Governing Law

Consumer Data Requests

MVRcheck processes personal information in connection with the services described in this Agreement. Individuals seeking access to personal information contained in a Consumer Report should follow the procedures set forth under the Fair Credit Reporting Act (FCRA) and applicable law. MVRcheck will respond to requests as required by law. Nothing in this Agreement grants additional rights beyond those provided under applicable federal or state law.

Hosted Service License

MVRcheck grants Subscriber a limited, non-exclusive, non-transferable, revocable license to access and use the hosted software platform solely for its authorized business purposes under this Agreement. All right, title, and interest in the software, platform, databases, and related intellectual property remain the exclusive property of MVRcheck and its licensors. Subscriber may not reverse engineer, decompile, modify, distribute, or create derivative works of the platform except as expressly permitted by law.

Passwords & Account Security

Subscriber is responsible for maintaining the confidentiality of account credentials and for all activities occurring under its account. Subscriber shall promptly notify MVRcheck of any unauthorized access or suspected security incident.

Questions? Contact: [email protected]

LEGAL DISCLAIMER 
MVRcheck is NOT a law firm and does NOT provide legal advice. Customers are solely responsible for compliance with all applicable federal and state laws (including FCRA, DPPA, DOT, and state-specific employment and drug testing requirements). You should consult qualified legal counsel before using any forms, templates, or guidance provided through the MVRcheck platform.

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