Privacy Policy

Last updated: January 1, 2024 | For our Terms of Use Policy Click here.

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the service and tells you about your privacy rights and how the law protects You. We use your personal data to provide and improve the service. Our policies apply to all of our company owned websites and applications. At (The "Company") we are committed to protecting your privacy. We use the information we collect to process orders and provide a more personalized Internet experience.

By using the service, you agree to the collection and use of information in accordance with this Privacy Policy.

How We Use the Information We Collect

When you create an account, we need to know your company information, your name, email address, phone number, credit card number and the permissible reason for using our data.

When you order, we need to know your applicants name, date of birth, drivers license number, ssn (certain products), e-mail address (certain products) and may obtain previous employment history, drug testing history and home address. This allows us to process and fulfill your orders and to notify you of your order status. We may personalize your ordering experience by using your purchases to shape our recommendations about new products & services that might be of interest to you. We also monitor customer traffic patterns and site usage to help us develop the design and layout of our site.

We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new products and special offers we think you’ll find valuable. Once you have established an account, you will be prompted to securely enter your account username and password to log in to our online portal.

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.

To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

To manage Your requests: To respond and manage Your contact and support requests to Us.

For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  • With Payment Processors: We transmit your credit card information to our processors for payment. We use and Stripe.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. 
  • With Business Partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With Your Consent: We may disclose Your personal information for any other purpose with Your consent.

How We Protect Customer Information

When you place orders or access your account information, we force the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. In the unlikely event unauthorized use of your credit card occurs, follow the reporting procedures defined by your credit card provider and contact us immediately. If you are more comfortable with inputting your credit card number over the phone, you can call our Customer Service Center with your credit card information. In addition, your credit card information is securely transmitted to our payment processor for credit card payments. Data collected is only used for purposes of processing your orders and is NOT used for any other purpose.

Disclosure of Personal Data

Your information, including personal data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Service Providers: When processing client requests, it may be necessary to disclose the personal information you provided to third parties. We may provide your personal information to companies and government agencies that provide data services to us to process your driving record history, county court record history, previous employment history, drug and alcohol testing history, physical exam history, driver training history and identity verification. These companies and government agencies are authorized to use your personal information only as necessary to provide these services to us.

MVRcheck will obtain consumer data from a variety of sources to provide our services. That information will be used and reported only for permissible purposes as outlined by the Fair Credit Reporting Act (FCRA). The information will be shared with the client and third parties as allowed by federal law. The information will be communicated to the client and will be obtainable by the consumer according to FCRA rights.

Business Transactions - If the Company is involved in a merger, acquisition or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement - Under certain circumstances, the Company may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other Legal Requirements

The Company may disclose your personal data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Delete Your Personal Data

You have the right to delete or request that we assist in deleting the personal data that we have collected about You. Our service may give you the ability to delete certain information about you from within the service. You may update, amend, or delete your information at any time by signing in to your Account, if you have one, and visiting the account settings section that allows you to manage your personal information. You may also contact us to request access to, correct, or delete any personal information that you have provided to us. Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.


This Web site takes every precaution to protect our user’s information. When users submit sensitive information via the Web site, their information is protected both online and off-line. For detailed security procedures and protocols click here.

When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as our order form, the lock icon on the Web browsers such as Safari, Firefox, Chrome and Microsoft Edge becomes locked, as opposed to un-locked, or open, when users are just surfing.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our user’s information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Finally, the servers that store personally identifiable information are in a secure environment, behind a firewall. Unfortunately, no data transmission over the Internet or wireless network can be guaranteed to be 100% secure. While we use the latest security protocols and procedures, as a result we can not ensure or warrant the security of any information you transmit to us or from our site, and you do so at your own risk.

What We Do With Our Information

MVRcheck will NOT sell or rent your personal contact information.

We do not intend to collect personal data from anyone under the age of 18. 

E-mail addresses may be used to send out periodic product and special announcements from If at any time you do not want to receive additional information from, send an e-mail to [email protected] with subject line "remove from e-mailing list" and a brief comment as to your reason for being removed from the list.  We ask for a comment only to improve our customer and member service.

Service Providers

We partner with other third parties (government agencies and private database companies) to provide specific services. When the user signs up for these particular services, we share applicant names, or other contact information, SSN, DL number and/or Data of Birth that is necessary for the third party to provide these services. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Log Files

Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, prevent account fraud, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. IP addresses are tied to personally identifiable information to enable our Web-based service. We use Google Analytics, StatCounter, Microsoft Clarity and other IP Tracking software for website security and management. Each search order logs the IP Address of the requestor which is used by our security team for fraud prevention.

Your Consent

By using our Web site, you consent to the collection and use of this information by If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. You may request details of personal information which we hold about you under the Data Protection Act 1998.

California Privacy Disclosure

The California Consumer Privacy Act (CCPA) provides you certain rights if you are a California resident. The CCPA has exceptions which excludes our business and therefore the CCPA does not apply.

If we processed a driving record on you, you do have the right to receive a free copy of your report and dispute any information you feel is not correct. Submit a report request here: Click Here

You have the following rights if you are a California resident:

  • You have the right to request us to disclose information that we have collected about you, including the general categories of information, the categories of sources from which we collected the information, the purpose for collecting or selling that information, the categories of third parties with whom we share the information, and the specific pieces of information we have collected.
  • If we sell personal information or disclose it for a business purpose, you also have the right to request the categories of third parties to whom we sold your information or disclosed your information for a business purpose (by category of personal information in each case).
  • You have the right to request to opt-out of our sale of personal data about you.

You may make a request under the CCPA by contacting us at [email protected].

Our website uses third-party services and website cookies to track users when they are browsing our website. This information is used internally to provide a better user experience such as online chat services and page service prompting and contact forms as well as the updating and design of our website. We do NOT aquire personally identifying information via these services unless the information (name, company name, phone number and email address) is provided by the user during an online chat session or submission of a service request form. Non personal browsing information received may be browser type, operating system, city location, state, and ip address. We do NOT respond to DNT (Do Not Track) Requests since we only use the information internally and unless submitted we are not acquiring personally identifiable information from website browsing.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. We use both Session and Persistent Cookies.

Sensitive and personal information is never stored in cookies. does not initiate cookies on behalf of third parties. Our service providers use cookies to make it easier for you to navigate our site.  The use of cookies by our service providers is not covered by our privacy policy.  We do not have access or control over these cookies. uses Google Analytics (web analytics service offered by Google).  Google uses cookies to enable the analysis of your usage of this website. The information about your usage of websites, collected through these cookies, will be transmitted to, and stored on a Google server based in the US. uses, to provide online support and chat services. may use cookies and other information-gathering technologies for a variety of purposes. uses HubSpot to analyze client account information. HubSpot uses may use cookies and other information-gathering technologies for a variety of purposes. uses Clarity by and to analyze web site navigation.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We will maintain records of any consumer reports for five years, at which point that data will be destroyed, pursuant to FCRA guidelines.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Safe Harbor Privacy Policy Statement

MVRcheck Does NOT Off-Shore Personally Identifiable Information

As a global provider of electronic discovery and related services, places the highest value on ensuring the security of all data entrusted to us by our law firm and corporate clients.  We respect individual privacy rights and have established internal protocols to assure that our security and privacy practices and procedures comply with both US and international law.  The following Safe Harbor Privacy Policy describes the principles we agree to follow with respect to the collection, preservation and transfer of personal data from the European Union ("EU") and/or the European Economic Area ("EEA") to the United States for electronic data discovery processing, Web hosting, and related services.

Safe Harbor

The European Parliament and the Council of the European Union adopted Directive 95/46/EC on Data Protection to set standards for the security and transfer of personal data. The Data Directive limits the transfer of personal data to countries outside of the EU and the EEA for processing to only those countries that can ensure an adequate level of protection for an individual’s personal data. The United States Department of Commerce and the European Union developed a set of Safe Harbor Principles regarding personal data privacy and security that, when followed, permit an organization to certify that it provides adequate protection for the transfer of EU personal data to the US for processing. fully commits to follow the Safe Harbor Principles with respect to all personal data received from any individual or entity in the EU or the EEA.


Directive — The Directive is the European Union’s Directive on Data Protection which took effect in October 1998.

Safe Harbor Privacy Principles – These are the principles developed by the EU and the United States Department of Commerce to ensure that entities not covered by the Directive adhere to privacy principles after receiving personal data and personal information from the EU.

Personal data – Any information relating to an identified or identifiable natural person (‘data subject’); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity

Processor – A natural or legal person, public authority, agency or any other body which processes personal data on behalf of the controller

Controller – The natural or legal person, public authority, agency or any other body which alone or jointly with others determines the purposes and means of the processing of personal data; where the purposes and means of processing are determined by national or Community laws or regulations, the controller or the specific criteria for his nomination may be designated by national or Community law.

Notice and Choice
When acting as a data processor within the meaning of the Data Directive, reserves the right to process personal information on behalf of and under the direction of our law firm and corporate clients without providing notice to individuals or Data Protection Authorities to the extent permitted by the Safe Harbor Agreement.  When collecting data in the EU, acts on behalf of and under the direction of our law firm and/or corporate clients, to collect only data relevant to the litigation or other matter at hand.  Individuals and business entities from which we collect data are provided with information regarding the purpose for which data is being collected, how it will be used and the type of non-agent third parties, if any, to which we disclose personal information. These individuals or entities are also provided with information about the choices and means offered by for limiting the use or disclosure of their personal data.

Disclosure and Transfer will not disclose an individual’s personal data to any third party without the consent of our company or corporate clients unless one or more of the following are true:

  • The individual has consented, in writing, to the disclosure;
  • The disclosure is required by law or other professional standards;
  • The personal data is publicly available;
  • The disclosure is reasonably necessary for the establishment or defense of legal claims;
  • The transferee provides an adequate level of protection for the personal data within the meaning of the Data Directive or has agreed in writing to provide an adequate level of protection for the personal data consistent with the options provided in the Data Directive for transfers pursuant to written agreements;
  • In the event of a sale or transfer of assets in connection with an acquisition, merger, reorganization, sale or bankruptcy, reserves the right to make such disclosure upon providing notice to the law firm and/or corporate clients for whom such data is being held.

Access agrees to offer individual citizens of the EU or EEA with access to their personal data for purposes of correcting, amending or deleting inaccurate information unless the cost or burden of providing the access and changing or deleting the data proves unreasonable in view of the risk to the individual’s privacy. A reasonable fee compensating for resource use related to accessing, changing or deleting the personal information may be imposed.

Security takes reasonable precautions to protect personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction. Our security measures include physical, electronic, workflow and managerial protocols to safeguard and secure the personal data we process.

Data Integrity processes personal information only in ways that are compatible with the purpose for which the data was collected or subsequently authorized by the individual. will take reasonable steps to ensure information is relevant to its intended use and remains accurate, complete and current.

Compliance: will follow any advice given by the Data Protection Authorities, including remedial or compensatory measures for individuals affected by non-compliance, and will provide the Data Protection Authorities with written confirmation that such corrective action has been taken, subject to the Company’s right to dispute the requested actions or remedial measures with the Federal Trade Commission.


Any questions or concerns regarding the use or disclosure of Personal Information should be directed to the Privacy Office at the address given below. will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal Information in accordance with the principles contained in this Policy. For complaints that cannot be resolved between and the complainant, has agreed to participate in the dispute resolution procedures of the panel established by the European data protection authorities to resolve disputes pursuant to the Safe Harbor Principles.

Contact Info for Compliance Information: | PH: 1-855-865-MVRS | E: [email protected]

Privacy Policy and Terms of Use enacted 2014. websites may contain links to other "" websites. assumes NO responsibility for the content or the privacy policies and practices on those websites.  MVRcheck encourages all users to read the privacy statements of those sites; their privacy practices may differ from those of

In Summary is committed to full compliance with Safe Harbor Privacy Principles under this Privacy Policy.  Questions or complaints should be directed to the [email protected]. We are committed to protecting your privacy. We use the information we collect on the site to make ordering at possible and to enhance your experience. We do not sell, trade or rent your personal information to others.